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FAQ

You will get email updates about your order at each stage:  email being sent to the teacher, confirmation the teacher told us their preferences, confirmation the cheer shipped, and confirmation the cheer was delivered!

We usually ship the next day after the teacher tells us their preferences.

Yes! Teachers have said that the most meaningful thing is when parents just write a genuine note. They save them. They use them as fuel to keep going :). So let your teacher know why you think they are great and deserve cheer.

If the box hasn't shipped, absolutely. Just message us here and if it hasn't shipped we'll include it!

Just their name, email, and the grade they teach.

We think that's a great idea. We have an app ... use that and rally your fellow parents to the worthy cause of cheer!

Just message us and we'll send you info on bulk discounts and special offers for your school.

If a teacher messages us that something wasn't right we will work with them to make it right.

We have real teachers saving us from ourselves in this area. They know the supplies and the self-care things that work best with a teacher's life. We ask a few simple questions to make sure we understand the preferences of your specific teacher, and let the experts curate from there.

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